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AIOHub uses usage-based billing. You can pay with prepaid balance or a subscription plan. If your account has both a subscription plan and balance, subscription allowance is used first.

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Add funds

Open wallet management, choose an amount on the Add funds page, and complete payment.
Self-service payments are not available during the current promotion period. Contact an admin to get a top-up code or to activate a subscription plan.

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Contact an admin

Contact an admin by email: support@aiohub.org or admin@aiohub.org
  • Working hours: reply within 10 minutes
  • Weekends: reply within 3 hours
  • After midnight: admins are offline

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Invoices

All invoices are real compliant invoices and can be used for reimbursement. Ask your company’s finance or reimbursement team for the required details, then confirm the invoice information with the admin.
Add funds page
When balance is added successfully, wallet management shows the updated amount:
Balance added successfully

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Subscription plans

If you use AIOHub continuously, you can also use a subscription plan. A subscription plan includes a fixed usage allowance. Usage beyond the plan is charged to your balance.
Subscription plans

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View usage

In the console Dashboard, you can view your balance and overall usage:
Dashboard usage overview
You can also view detailed records on these pages:

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Insufficient balance

When your balance is too low for a request, API requests return an error. Once you add funds, requests resume without restarting the client.
Payment processing times, accepted methods, refunds, and invoice rules follow the current console page and service announcements. Contact an administrator if you are unsure which path is available to your account.